May 20, 2014
Kathy Gibson at SatCom, Sandton – Reduced connectivity costs are not being passed on to consumers in Africa. This is the word from Eric Osiakwan, director of the West Africa Backhaul Company (WABco), speaking at this morning’s SatCom conference in Sandton. One...
May 6, 2014
Contrary to popular belief, only a minority of consumers are openly disposed to the “give to get” exchange of private information need for retailers to give relevant guidance to customers. New research shows that 14% are privacy spenders and 15% are open...
Apr 30, 2014
In the first nine months since the appointment of the Consumer Goods and Services Ombudsman, Advocate Neville Melville, in June 2013, the Consumer Goods and Services Ombud (CGSO) dealt with 4 281 cases against retailers and suppliers. Between 1 June 2013 and 31 March...
Mar 27, 2014
The latest MasterCard Online Shopping Behaviour Study reveals that 90% of South African respondents cite the availability of secure payment facilities as critical when shopping online. Concern around the safety of online transactions was the reason 42% gave for not...
Mar 26, 2014
With the growth of mobile, social media and the internet as a viable distribution channel a new market segment has emerged that sees the development of a new supplier-consumer relationship. To stay ahead of the curve, insurance companies must adapt their communication...
