Sep 4, 2013
By Kathy Gibson, Satnac 2013, Stellenbosch – In the last decade, digital technologies have changed our lives, driving new behaviours. But why is broadband important? And why don’t we just continue to use copper infrastructure? Asks Lu LiangJi, managing principle...
Aug 19, 2013
Telecommunications operators and cell phone suppliers have been voted among South Africa’s top brands. The Sunday Times Top Brands Survey showed that MTN and Vodacom are both among the companies that consumers are most aware of, coming in second and third...
Jun 5, 2013
South African organisations tempted to follow global trends towards customer self-service, by expanding their customer contact channels to include social media and mobile options, could be wasting significant funds in doing so. In general, South African consumers are...
May 13, 2013
Consumer markets for printers continue to slide, but business markets show some early signs of recovery, according to research conducted by International Data Corporation (IDC). The overall hardcopy market declined by 14,5% in the first quarter of 2013 to just over...
Mar 25, 2013
Second-screen devices, combined with customised content, interactive apps and loyalty programmes, will fuel the behaviour of social TV consumers over the next 24 months, according to Gartner. Social TV describes consumer engagement, communication and interaction while...
