Sep 3, 2014
According to a recent IDG Enterprise report, enterprises that invest in consumerised, easy-to-use technologies experience a 56% increase in employee productivity and a 46% increase in customer satisfaction. In order to deliver that simple and intuitive experience...
Aug 28, 2014
Umsinsi Health Care, a distributor of medical products, has enhanced customer service and streamlined its business processes by implementing Sage CRM as its customer relationship management platform.The company is the South African distributor of the ConvaTec products...
Aug 18, 2014
Collaboration is an integral part of the insurance business. But today, the need to rapidly assemble teams and capitalise on human expertise to provide faster, better decisions makes collaborating all the more important, says Andre le Roux of Interactive Intelligence....
Aug 7, 2014
Micros South Africa, a specialist provider of point of sale and reservation systems to the hospitality industry, is depending on the Sage CRM business solution from Sage ERP Africa to manage customer service for nearly 3 500 clients. The solution was implemented by...
Aug 6, 2014
E-mail is one of the most widely used forms of communication around the globe, as businesses use e-mail communication on a daily basis to communicate with all of their stakeholders. Although e-mail branding achieves the highest return on investment (ROI) per rand...
