AccTech introduces Cloud CRM

AccTech Systems has partnered with Enterprisecloud to offer Microsoft Dynamics CRM as a cloud-based solution. Cloud CRM is now available on a ‘pay-per-month’ subscription, there are no perpetual license fees, no hardware to maintain and software upgrades are done...

Teradata conference highlights key trends

Delegates from Bytes Universal Systems and several of its key clients recently attended the Teradata Partner Conference in Dallas, Texas. The growing importance of big data was one of the key trends at the conference, which was attended by 4 500 delegates. Keynote...

Data profiling keeps a database fresh

Having an updated database that contains the names and contact details of both existing customers and prospective clients is one of the most vital marketing tools for a company of any size. “No matter what type of industry you’re in, your clients and business partners...

PCC leads to effective CRM

If users still wait for customers to call them, their contact centre strategy is about to become outdated, says Deon Scheepers, strategic consultant EMEA Interactive Intelligence. Simply waiting for calls to come in, or worse – making outbound sales calls scripted to...

Gartner recognises Teradata as market leader

Teradata has announced it has again been placed in the Leaders quadrant of the newest Gartner Integrated Marketing Management (IMM) Magic Quadrant report. The report was published by Kimberly Collins, research VP, and Adam Sarner, research director, CRM, at Gartner,...