Aug 1, 2013
SA’s first social media platform that targets managed communities to ease the process of communication between members is set to change the way body corporates and homeowner associations operate. Launched late last year, SocialEstate.co.za radically speeds up...
Jul 30, 2013
Social media has taken the world by storm, and most companies are anxious to cash in on its benefits. But there is no quick fix when it comes to effective social media use, says Karl Reed, chief marketing and solutions officer at Elingo. There are huge potential...
Jul 30, 2013
Progressive health retail outlet Wellness Warehouse is using insights gained from its loyalty programme to drive merchandising and promotion decisions – and is seeing the benefits. “The major insight has been that our most loyal customers are nothing like our typical...
Jul 24, 2013
Genesys, a leading provider of customer service and contact centre solutions, has announced the launch of Genesys Proactive Engagement, a powerful new offering that increases Web sales and first contact resolution for customer service. With Genesys Proactive...
Jul 17, 2013
ClickSoftware Technologies, the leading provider of automated mobile workforce management and optimisation solutions for the service industry, today announced that Tracker Connect, South Africa’s leading vehicle tracking and recovery company with over 800 000...