Oracle unveils new WebCenter release

To succeed in today’s economy, organisations need to ensure customers, partners and employees have access to the right information in the context of the business process in which they are engaged. The latest release of Oracle WebCenter addresses this challenge with...

Analysing the fast lane

Everyone knows that Formula 1 is as fast-paced as it gets, with every car on the grid capable of going from 0 to 200kmph in about four seconds and averaging at a speed of 360kmph. But things don’t just need to move quickly on the track for a Formula 1 team to be a...

A new kind of customer engagement

The rise of smart devices and a focus on customer loyalty has created the proverbial “perfect storm” for enterprises that want to reinvent the customer experience around smartphones and tablets, says Deon Scheepers, strategic consultant EMEA Interactive...

How ESN can benefit marketing departments

Their names are known throughout the world by millions of adoring fans, they are attractive, sometimes they are even genuinely talented, they are often absurdly wealthy – and for just a few million more, one of them might be willing to lend their gorgeous, famous face...

AccTech deploys Sage CRM for SEC

The Swaziland Electricity Company (SEC), the organisation responsible for the generation, transmission and distribution of electricity in Swaziland, has selected Sage CRM as a business enabler to help streamline their operations and customer service divisions. Sage...