Microsoft adds FieldOne to Dynamics CRM

Microsoft is to acquire FieldOne Systems, a provider of field service management solutions that allow organisations to better manage and deliver service to their customers in the field. Bob Stutz, corporate vice-president of Microsoft Dynamics CRM, explains the...

Dynamics CRM increases productivity

South African based ICT company, Elingo implemented CRM to assist their company in making information management more structured, focused, and strategic, says Resolve Immix. Elingo are specialists in enterprise multimedia contact centres and enterprise IP telephony....