Specialisation key for e-commerce

Globally, the retail specialist is enjoying good momentum. Artisanal is back in style, and people’s love of specialist items extends beyond craft beer, niche neighbourhood markets and skilled bakers. This trend is being mirrored online, as large e-tailers realise that...

E-tailers aren’t heroes of e-commerce

The Web has entered a new, participatory and social phase. Some have dubbed it Web 2.0, others refer to the third wave of the net, but one thing is clear – consumers are the producers of the web, the not-so-silent partners of the e-commerce world. The early stages of...

What do SA shoppers want online?

Two-thirds of online purchases are items that customers “want” rather than those they “need” – and the top two online retailers are luxury goods outlets, according Columinate’s Online Retail SITEisfaction Survey. The research study was commissioned to better...

Black Friday boosts online sales

IBM has reported a 19,7% increase in Thanksgiving Day online sales as holiday shoppers once again turned to the Internet for the best deals. This momentum set the stage for a record Black Friday, with online sales growing by 18,9% over the same period last year. This...

Online festive sales set to increase

Forrester forecasts $78,7-billion in US online sales this holiday season, including mobile and tablet sales. It projects double-digit growth rates for the third year in a row, with a 15% increase over 2012’s $68,4-billion in sales. This year, 167-million...