Nov 20, 2013
Self-service systems will never completely replace the need for the human touch in the customer service experience, argues Kevin Meltzer, business development executive of Consology. In the late 1990s, as the Web was rising and creating new ways for companies to let...
May 15, 2013
The growth of retail e-commerce continues unabated with global sales exceeding $1-trillion in 2012. The scale and the pace of change has been disruptive, allowing some early adopters to grow market share in lieu of those lagging in the adoption of on an online model,...
Apr 5, 2013
Wantitall.co.za, one of South Africa’s largest online retailers with over 14-million products available online, has invested in online design retailer Citymob.co.za. The investment brings Citymob improved systems, logistics, warehousing facilities, increased...
Jan 25, 2013
A post-festive season sales report by online retailer kalahari.com reveals that tablets were the second most purchased electronic devices on the site. While the e-tailer’s pre-festive season shopping survey predicted the Apple iPad and Samsung Galaxy tablets as the...
