Insurers to spend more than $1bn on ICT

Global insurers will increase IT spending to almost $101-billion in 2015, a year-on-year increase of 4,4% compared to 2014, with rigorous investments in technologies to boost efficiencies and innovation. This was unveiled in the recently published report by IDC...

How insurers should choose new technology

The process of choosing new technology has traditionally involved selection centred on a functional and technical scoring exercise. However to select the best technology partner, insurers should look beyond core features and functions and aspire to innovations like...

Insurers need innovative collaboration tools

Collaboration is an integral part of the insurance business. But today, the need to rapidly assemble teams and capitalise on human expertise to provide faster, better decisions makes collaborating all the more important, says Andre le Roux of Interactive Intelligence....

African insurers to review mobile strategies

In a report by Juergen Weiss based on the Gartner 2013 Global CIO survey, it is predicted that by 2015 at least 40% of the currently existing insurance-related, customer-facing mobile applications will be abandoned due to lack of demand. The reason for this low...

Digitalisation will force insurer agility

Leading international research group, Gartner, has identified digitalisation as one of the primary strategic objectives for insurers over the next two years. CIOs face significant pressures to quickly deliver measurable business outcomes from their IT investments,...