CRM set to become pervasive

Kathy Gibson reports from Reimagine 2015 in Johannesburg – The Internet of Things can mean different things to different people, but the definition that Tertius Zitzke, CEO of AccTech Systems, uses is “building systems of intelligence that help enable intelligent...

Corporate productivity gets personal

Kathy Gibson reports from Reimagine 2015 in Johannesburg – Personal computing needs to come together in the business context, leveraging the intelligent cloud to change the way we think about business. This is the world from Wayne Morris, corporate vice-president:...

The promise of CRM

The mantra of most businesses today is “to be profitable, you must understand your customer”. Some companies do this well, and some do it badly. Companies like Amazon have done this really well. Their ability to do highly individual marketing is because they...

Jet Reports sponsors Re-imagine 2015

Jet Reports Africa is a Proud Sponsor of the upcoming Microsoft Dynamics Re-imagine Conference. Over the past nine years, Jet Reports has been providing reporting and analytics capabilities to over 100 000 Dynamics ERP customers around the world. With high-performing...

Are ERP and CRM one and the same?

As we engage with customers, and talk to them about the roles of ERP and CRM as enablement and automation tools, many of them immediately try to draw a comparison between the two systems, says Heath Huxtable, head of Vox Telecom’s Consulting and Software Integration...