Business insight and customer relationships
The Microsoft Dynamics Reimagine conference came and went last week. It was a resounding success, bringing together partners, resellers, customer and end users of the Dynamics range of products. Jet Reports Africa had a phenomenal experience at this event. Giving us...Adam Smith International uses Microsoft PPM
Adam Smith International, an international advisory firm, has partnered with Microsoft Gold Certified partner, AccTech Systems, to deploy Microsoft PPM (Project and Portfolio Management) for the Climate Resilient Infrastructure Development Facility (CRIDF). Helping...Financial services operations need CRM
Customer relationship management (CRM) is the glue that holds various systems together in the financial services space, allowing organisations to build customer-centric businesses. South Africa banks – long under fire for holding several instances of the same customer in different silos – have all declared a strategy to shift to a customer focus, says Carel du Toit, MD of Mint Management Technologies. Kathy Gibson reports from Reimagine 2015.