OTEL Telecoms releases CloudAstrix solution

OTEL Telecoms has announced the release of its long awaited CloudAstrix Service Provider Edition VoIP SoftSwitch. A carrier neutral Class 5 VoIP Software designed to provision and bill VoIP services for Internet Service Providers and Convergence Telephone Companies....

DVT launches Agile@DVT service in CT

Software development company DVT has expanded its agile training and consulting services with the launch of its Agile@DVT service in the Cape Town market. Managed by Jenny Bellairs, regional director of DVT’s Project management and Agile Solutions, Agile@DVT is a...

MTN scrambles to keep its lines open

MTN was caught unawares by yesterday’s power cuts, resulting in service disruptions, but the telco is taking steps to keep its services running. The company states that MTN services were affected in certain areas around the country yesterday when load shedding...

vCloud Hybrid Service available in Europe

VMware, the global leader in virtualisation and cloud infrastructure, has announced the general availability of VMware vCloud Hybrid Service in Europe from a data centre in Slough, UK. Complementing VMware’s existing US data centres, the Slough data centre provides...

Customers happy? Depends who you ask

Every business strives to deliver a great customer experience, but how much room exists for improvement? Surprisingly, employees see more room for improvement in customer service capabilities than managers do. This is one of the key findings in a new Forrester...