Making technology in retail work

A shop sends its valued customer, John, a text message about a sale on a brand of shower gel. It is John's favourite scent, the perfect size, priced at a discount, and timed just as John arrives home to discover he's run out of shower gel, which means he has a few...

Embrace a connected retail environment

The increased connectedness of consumers is contributing to a more dynamic environment - one where expectations on what the buying experience must entail are evolving. By Leon Coetzer, UK CEO of redPanda Software Thanks in part to the African mobile phone market that...

No EFT payments loses revenue for e-tailers

Research conducted by the Boston Consulting Group (BCG) last year reveals that on the surface, South Africa is a financially-progressive country. Around 76% of South African adults are banked, and many of these transaction accounts come with a debit, cheque or other...

VAT shelf price update debacle looms

The increasing VAT amount is having an enormous impact on retailers that use paper price tags - but almost none on retailers that use electronic shelf labels (ESL). Retailers that use paper price tags have to ensure that every single price in their stores changes...