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The case for friction in the age of automation

Businesses have always focused on removing friction from their processes, with faster approvals, quicker responses and more automated decisions being key markers of efficiency. By Professor Yudhvir Seetharam, chief analytics officer at FNB Commercial More recently, AI...

VAT modernisation the next test of SA’s digital readiness

For many South African businesses, VAT still feels like a deadline-driven administrative cycle: collect invoices, reconcile the numbers, submit the return and wait to see whether SARS has questions. By Yolandi Esterhuizen, director of global compliance: product...

Why SA businesses must become intelligent enterprises

South African businesses have never been more digitised than they are today. For much of the past decade, migrating to the cloud and accelerating automation became more than transformation buzzwords; they became central to how organisations modernised operations,...

Your APIs were never built for this reader

Enterprises love to call themselves API-first. Almost none of them are ready for what's about to start calling those APIs. Eighty-two percent of organisations now describe themselves as API-first, according to Postman's 2025 State of the API Report. It's a comfortable...
Daft Technologist

Daft Technologist

By Barry Buck, with Claude Opus 4.8 - Every second video on my feed this month is someone whose life is now run by the agent of the week. It reads their email, books their travel, ships their code and, presumably, walks their dog. Meanwhile, here is my actual evening,...

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Swan goes live on SSP Pure

Mauritius-based insurer Swan has gone live on SSP’s Pure platform, just over seven months after project commencement, delivering Phase One of the programme on time and within budget. Following a competitive selection process, Swan selected SSP’s Pure platform based on...

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