May 2, 2013
Interactive Intelligence is launching a year-long campaign to educate African enterprises on customer service best practice. Through a series of Webinars and in-house seminars, Interactive Intelligence aims to help African businesses improve their customer experience...
May 2, 2013
The fourth Annual Beacon of ICT Awards 2013, the annual industry-wide celebration of deserving talents, contributions and commitments to the growth of the ICT industry, was held on Saturday, 20 April 2013 at the Eko Hotels and Suites, Lagos, Nigeria. MITSUMI...
Apr 30, 2013
Mobility is changing the way business is run across Africa, and the IT department needs to step up to enable it, says Ayanda Dlamini, business development manager at LGR Telecommunications. Mobility is an unstoppable wave, and anyone who tries to block it will simply...
Apr 29, 2013
Main One, West Africa’s leading communications services company, last week joined Africa’s top telecoms carriers and executives to discuss the future of the West African wholesale telecoms market, and proffer solutions for enhanced and more effective broadband...
Apr 25, 2013
The development of SMEs in South Africa plays a significant role in job creation and growing the economy locally and globally. “SMEs in general, serve as a gateway to help grow and sustain our economy and are able to take advantage of business opportunities and niches...
Apr 19, 2013
In a press conference, SAP announced its commitment to the Ivory Coast and environs as part of its Africa expansion strategy. In addition, SAP will be implementing skills development and employability programs as part of its involvement in the country’s development....
