Ending digital platform dystopia

Ending digital platform dystopia

A new study – Decentralized vs. Distributed Organization: Blockchain, Machine Learning, and the Future of the Digital Platform – has outlined four recommendations to end the harmful dominance of “big tech” AI platforms such as Google, Facebook,...
Global connectedness falls sharply in 2020

Global connectedness falls sharply in 2020

After holding steady in 2019, current forecasts imply that the DHL Global Connectedness Index 2020 (GCI) will fall significantly in 2020 due to the distancing effects of Covid-19 on societies, such as closed borders, travel bans and grounded passenger airlines....
Blockchain could boost economy as it raises trust

Blockchain could boost economy as it raises trust

Blockchain technology has the potential to boost global gross domestic product (GDP) by $1,76-trillion over the next decade. That is the key finding of a new PwC report “Time for trust: The trillion-dollar reason to rethink blockchain”, which assesses how...
Axiz, Syntech shine at Channelwise Awards

Axiz, Syntech shine at Channelwise Awards

Axiz swept the boards at the 2020 Channelwise Awards, winning the popular vote across all categories and overall to clinch the Distributor of the Year 2020 award. And Syntech made its maiden appearance as a Channelwise Awards winner, taking the Customer Care...
Better customer experience makes companies more profitable

Better customer experience makes companies more profitable

Companies that reimagine their entire business through the lens of experience outperform their industry peers by six times in year-on-year profitability. A large majority (77%) of CEOs said they will fundamentally change how their companies interact with customers as...
Internet access highlights the urban-rural digital divide

Internet access highlights the urban-rural digital divide

While virtually all urban areas in the world are covered by a mobile-broadband network, worrying gaps in connectivity and Internet access persist in rural areas – and this matters even more due to the Covid-19 crisis. This is according to Measuring Digital...