Jul 7, 2020
Covid-19 has given a whole new meaning to the customer experience. As soon as news hit of the initial 21-day lockdown period that began 27 March, customers went into overdrive with crowds gathering at retailers to stockpile supplies. Since then, buying patterns have...
Jul 6, 2020
SqwidNet has partnered with the Institute of Plumbing South Africa to transform plumber training in the industry. The Digital Plumber Training Program provides 4IR skills to future proof the business of plumbers and drive water-saving behaviour across the country. The...
Jul 3, 2020
A rapidly growing local money transfer company Mama Money has joined forces with Western Union, enabling Mama Money customers to send money to their loved ones around the world via Western Union’s Global Network. Mathieu Coquillon, co-founder of Mama Money,...
Jul 3, 2020
When the Centre for Proteomic & Genomic Research (CPGR) realised that there was an emergent testing shortfall for Covid-19 in March this year, the organisation sought to create a solution that would be suitable for rapid production and rollout in South Africa....
Jul 3, 2020
Technological innovation in financial services is essential to staying in the game. But so is a considered approach to managing risk, writes Kevin Moodley and Christopher O’Flaherty from BDO South Africa. Fintech, regtech, wealthtech, proptech – it feels...
Jul 1, 2020
One of the biggest changes brought by the Covid-19 outbreak to the insurance industry is that of being a catalyst for customer-centricity and satisfaction in servicing. While most insurers strive for faster, flexible and data-led approaches, the appeal from customers...
