Banks are already using agentic AI: here’s why it matters

Banks are already using agentic AI: here’s why it matters

Apr 9, 2026

Rewind just a few years and large language models and generative artificial intelligence were barely on the public radar, yet the technology has already evolved into its next iteration: agentic AI, a new breed of systems that are semi- or fully autonomous and able to...
Digitising SA’s R50bn stokvel economy is a national imperative

Digitising SA’s R50bn stokvel economy is a national imperative

Apr 9, 2026

Every month across South Africa, millions of citizens gather in homes, community halls and places of worship to take part in the storied savings activity known as stokvel. By Himal Parbhoo, CEO of FNB Cash Investments Individually, these clubs may not account for...
Modernising banking and insurance for Africa’s digital economy

Modernising banking and insurance for Africa’s digital economy

Mar 24, 2026

The future of digital banking and insurance in Africa is being shaped by forces that are transforming how people access, use and trust financial services. By Nitesh Singh, financial services and CMT lead for Accenture, South Africa A growing mobile-first population...
Machine learning is unlocking credit in SA

Machine learning is unlocking credit in SA

Mar 24, 2026

Access to credit is a foundational enabler of economic opportunity, yet it remains out of reach for over a billion adults globally. By Francois Grobler, chief: decision analytics at Experian Africa In South Africa, the challenge is particularly sharp. More than 85% of...
60-day rule means debit order disputes are simpler

60-day rule means debit order disputes are simpler

Mar 24, 2026

From 13 April 2026, debit orders in South Africa will be disputable for up to 60 days – where the underlying service rules allow it. By Pieter Brand, head of product at Hyphen Both the South African Reserve Bank and the Financial Sector Conduct Authority have...