Africa’s election cycle puts service delivery under the spotlight

Africa’s election cycle puts service delivery under the spotlight

African governments face two powerful converging forces this year: a rapid acceleration in digital government initiatives, and one of the most intense election cycles in the continent’s recent history. By Lance Williams, public sector lead at SAP Africa At least 24...

Cyber governance central to effective enterprise risk management

Across many organisations, cyber governance is still treated as a parallel discipline to enterprise risk management rather than a core component of it. By Ryan Boyes, senior security administrator at Galix This separation is difficult to sustain, as information...

Data and AI can enable a proactive government

For decades, public service delivery has largely followed a reactive model: citizens identify a need, submit an application, and wait for a response. By Ntsako Baloyi, data and AI lead, and Varaidzo Mureriwa, MD in the health and public service business at Accenture,...

Closing the public sector implementation gap

Across the world, governments are accelerating their digital transformation agendas. From modernising service delivery to building resilient digital infrastructure, public sector institutions are investing in technologies that can improve efficiency, transparency, and...

DPI the backbone of modern public services

South Africa is at a pivotal point in its digital transformation journey. With internet penetration now above 79%, the country has made significant strides in connectivity. By Chandra Mohan Malladi, global head,: digital public infrastructure (DPI) and financial...