Connected government: convenience or necessity?

As governments are working towards delivering quality services in increasingly complex environments, so Internet of Things (IoT) technology could provide new value for South African citizens, enhance capabilities, streamline processes and better engage partners. BBD...

Cyber-security defences for the public sector

In the public sector the risks of data breaches are vast, costing millions in halted or impacted operations, lost revenue, data recovery and more. By Sanjay Vaid, Ddrector: cybersecurity and risk services Africa for continental Europe at Wipro Allied to this is the...

Best practices not always the best in public service

Public service leaders in emerging markets often look for best-practice initiatives and guidance on their own projects, but frequently fail to achieve desired outcomes, writes By Livingstone Chilwane, MD for health and public service at Accenture. While it makes sense...

Digital will dissolve traditional business borders

Digital technology has already significantly transformed business operations and processes. Its effects are being felt in virtually every industry, in both public and private sectors and society as a whole. According to Pierre Aurel, special projects manager at e4,...

Mobile apps empower local government

We’ve fallen in love with our beloved mobile apps, but how can we use them to solve our real social challenges, asks Marc Fletcher, manager: marketing and business development at Intervate, a T-Systems company. The start of 2017 saw many of South Africa’s...

Technology can empower government services

Latest-generation enterprise technologies have the potential to improve financial and operational management within public sector entities, and enhance service delivery to citizens, write John Mokiti, business development manager: government and public services for...