Closing the public sector implementation gap

Across the world, governments are accelerating their digital transformation agendas. From modernising service delivery to building resilient digital infrastructure, public sector institutions are investing in technologies that can improve efficiency, transparency, and...

DPI the backbone of modern public services

South Africa is at a pivotal point in its digital transformation journey. With internet penetration now above 79%, the country has made significant strides in connectivity. By Chandra Mohan Malladi, global head,: digital public infrastructure (DPI) and financial...

Government AI predictions for 2026

When it comes to public sector predictions, the disruptions and upheavals in both government and AI in 2025 would have challenged Nostradamus. However, despite 2025 being marked by uncertainty, many SAS experts accurately predicted the evolution of AI in government in...

The price we’re paying for public sector failure

How much does South Africa really lose, year after year, because our public sector is not professionalised? It’s a question that stirs the emotions of taxpayers, businesses, and ordinary citizens. By Msizi Gwala CA(SA), lead: public sector thought leadership at SAICA...

AI and cloud technology are transforming government service delivery

In an era where digital transformation defines the relationship between governments and their citizens, South Africa finds itself at a crucial crossroads. Citizens today expect government services that match their consumer experiences – tailored, convenient, and...