May 18, 2026
For decades, public service delivery has largely followed a reactive model: citizens identify a need, submit an application, and wait for a response. By Ntsako Baloyi, data and AI lead, and Varaidzo Mureriwa, MD in the health and public service business at Accenture,...
May 8, 2026
Across the world, governments are accelerating their digital transformation agendas. From modernising service delivery to building resilient digital infrastructure, public sector institutions are investing in technologies that can improve efficiency, transparency, and...
Jan 19, 2026
Good roads, efficient ports, well-run rail networks, as well as reliable electricity and water supply are all part of a well-developed infrastructure that’s critical for economic growth and prosperity. By Martin Fernandes, business development manager (Africa):...
Jan 15, 2026
South Africa is at a pivotal point in its digital transformation journey. With internet penetration now above 79%, the country has made significant strides in connectivity. By Chandra Mohan Malladi, global head,: digital public infrastructure (DPI) and financial...
Jan 9, 2026
When it comes to public sector predictions, the disruptions and upheavals in both government and AI in 2025 would have challenged Nostradamus. However, despite 2025 being marked by uncertainty, many SAS experts accurately predicted the evolution of AI in government in...
Dec 17, 2025
How much does South Africa really lose, year after year, because our public sector is not professionalised? It’s a question that stirs the emotions of taxpayers, businesses, and ordinary citizens. By Msizi Gwala CA(SA), lead: public sector thought leadership at SAICA...
