Sep 15, 2022
Following years of economic hardship caused largely by the pandemic and exacerbated by the ripple effects of a constrained global supply chain, the South African government’s role in driving economic growth and job creation has been put back into the spotlight....
Aug 5, 2022
Municipalities are not only service delivery centres that provide citizens with basic service such as safe water supply, electricity and health services, but are also accountable for maintaining healthy living conditions and bettering the quality of life for...
Jun 10, 2022
For decades, long immigration queues at airports have been a concern with new complexities post the pandemic. With travel restrictions easing globally, border control authorities are likely to spend more time scrutinising travellers’ records, given the added...
Feb 18, 2022
“The system is down”. It’s a phrase that’s so common in the South African lexicon that it tends to elicit eye-rolls and frustrated sighs amongst anyone trying to get service out of a department in South Africa’s public sector. By Greg...
Oct 11, 2021
Government organisations around the world are being pushed to become more digital and innovate to better serve their citizens. By Greg Gatherer, account manager at Liferay Africa In South Africa, systems are frequently unavailable, fractured, and disparate. And even...
Oct 1, 2021
Emerging markets have been following the digitisation race. However, a lack of a user-oriented approach when designing e-services has been slowing down their progress, resulting in poor user engagement and unfulfilled expectations of citizens. According to Mindaugas...
