Jan 10, 2023
Service delivery across South Africa’s urban and rural areas can only effectively be enabled by connectivity. What five things do government leaders need to consider when connecting their departments and branches? By Sina Mvoko, managing executive: public sector...
Dec 15, 2022
The public sector plays by different rules. Unlike the private sector, where customer service and differentiation by excellence are mandatory for survival, the public sector has a de facto monopoly on the services that it delivers. If a citizen has a negative...
Sep 21, 2022
Protecting citizens when they interact with digital government services is fast becoming a top priority for governments around the world. By Moss Gondwe, public sector director at Mimecast The astonishing growth of the global cybercrime industry and the perceived ease...
Sep 16, 2022
Digital transformation has been a challenge for public sector organisations, but the changes wrought by the Covid-19 pandemic have accelerated the transition. By Amritesh Anand, associate vice-president at In2IT Technologies While legacy architecture and...
Sep 15, 2022
Following years of economic hardship caused largely by the pandemic and exacerbated by the ripple effects of a constrained global supply chain, the South African government’s role in driving economic growth and job creation has been put back into the spotlight....
Aug 5, 2022
Municipalities are not only service delivery centres that provide citizens with basic service such as safe water supply, electricity and health services, but are also accountable for maintaining healthy living conditions and bettering the quality of life for...
