Emerging markets and the bumpy ride to digitisation

Emerging markets have been following the digitisation race. However, a lack of a user-oriented approach when designing e-services has been slowing down their progress, resulting in poor user engagement and unfulfilled expectations of citizens. According to Mindaugas...

Effective border control operations can aid sustainable recovery

Governments have been wrestling with the challenges of reopening borders and restarting economies while also performing their fundamental responsibility of protecting populations and national health systems from threats related to Covid-19 and its variants. By Peter...

Cloud is key to government’s digital transformation

The hybrid cloud market is rapidly maturing and has become a central part of the transformational journey for government entities of all sizes and types. By Hamilton Ratshefola: country GM of IBM Southern Africa With 60% of South African executives reporting that...

Fresh thinking needed for public sector challenges

Public sector organisations are facing a multitude of new challenges and threats that are testing responses and capabilities built in a more stable world. By Talib Sadik, interim group CEO of Denel SOC Responding to this new reality requires ingenuity. There is a...

Hybrid cloud could drive government transformation in SA

Over the last few years there has been a significant shift in how the South African government has managed their IT requirements. By Mohammed Amin, senior vice-president: Middle East, Russia, Africa and Turkey (MERAT) at Dell Technologies. Previously technology was a...