Jun 10, 2022
For decades, long immigration queues at airports have been a concern with new complexities post the pandemic. With travel restrictions easing globally, border control authorities are likely to spend more time scrutinising travellers’ records, given the added...
Feb 18, 2022
“The system is down”. It’s a phrase that’s so common in the South African lexicon that it tends to elicit eye-rolls and frustrated sighs amongst anyone trying to get service out of a department in South Africa’s public sector. By Greg...
Oct 11, 2021
Government organisations around the world are being pushed to become more digital and innovate to better serve their citizens. By Greg Gatherer, account manager at Liferay Africa In South Africa, systems are frequently unavailable, fractured, and disparate. And even...
Oct 1, 2021
Emerging markets have been following the digitisation race. However, a lack of a user-oriented approach when designing e-services has been slowing down their progress, resulting in poor user engagement and unfulfilled expectations of citizens. According to Mindaugas...
Sep 10, 2021
Governments have been wrestling with the challenges of reopening borders and restarting economies while also performing their fundamental responsibility of protecting populations and national health systems from threats related to Covid-19 and its variants. By Peter...
Jun 29, 2021
The hybrid cloud market is rapidly maturing and has become a central part of the transformational journey for government entities of all sizes and types. By Hamilton Ratshefola: country GM of IBM Southern Africa With 60% of South African executives reporting that...