The cybersecurity threat that lurks within municipalities

While the threats posed by hackers and other cybercriminals to organisations’ networks and data are common knowledge, what is less known is that the biggest cyberthreat often resides within the organisation itself – in the form of its employees. This is...

Public sector considerations for successful cloud adoption

It is hard to argue with the fact that the future of computing for most public sector organisations lies in the cloud. The scalability, agility and innovation unlocked by cloud solutions simply offer an unbeatable value proposition that on-premise solutions cannot...

Going digital can improve public sector service delivery

Despite ongoing digitalisation, a great deal of business still gets done on paper in both the public and private sectors. Although the percentage of paper records is declining, a third of respondents in a survey indicated that they are currently storing over 100 000...

What to consider when connecting public sector agencies

Service delivery across South Africa’s urban and rural areas can only effectively be enabled by connectivity. What five things do government leaders need to consider when connecting their departments and branches? By Sina Mvoko, managing executive: public sector...

Rebuilding trust and efficiency in the public sector

The public sector plays by different rules. Unlike the private sector, where customer service and differentiation by excellence are mandatory for survival, the public sector has a de facto monopoly on the services that it delivers. If a citizen has a negative...