Revenue officers are planning for GenAI teams

A significant 35% of chief revenue officers (CROs) will establish a generative AI operations team in their go-to market (GTM) organisation by 2025, according to Gartner. Faster, deeper insight generated by AI will accelerate the speed at which GTM teams produce buyer...

Buoyant real estate market spurs demand for smart home devices

The Middle East, Türkiye, and Africa (META) smart home device market saw shipments increase 1,4% quarter on quarter in Q1 2023 to total 8,56-million units. That’s according to the latest insights from International Data Corporation (IDC), with the...

Hybrid work can facilitate sustainability goals

With environmental concerns high on everyone’s agenda, the World Economic Forum has highlighted the role of small and medium-sized enterprises (SMEs) in creating a more sustainable and inclusive future. This influence is in part due to the vast and expanding...

Contact centre as a service market to reach $17,12bn by 2030

The global contact centre as a service market size is expected to reach $17,12-billion by 2030, registering a CAGR of 19,1% from 2023 to 2030, according to a new report by Grand View Research. The market growth can be attributed to the rising adoption of cloud-based...

Details behind the Operation Triangulation spyware

Following a report on the Operation Triangulation campaign targeting iOS devices, Kaspersky experts have uncovered some details about the spyware implant used during the attacks. Dubbed TriangleDB, the implant grants attackers covert surveillance capabilities. It...

European ICT spending set to expand

European ICT spending is expected to post a compound annual growth rate (CAGR) of 5,4% over the 2022-2027 period, according to International Data Corporation (IDC). In a clear indication of the resiliency of the European ICT market, IDC’s Worldwide Black Book:...