Retail trends to watch out for in 2023

Online product research and discovery influences R293,8-billion in physical sales, accounting for 25% of South Africa’s retail trade, according to the newly-released 2022 South African Digital Customer Experience Report. The report also reveals that the South...

Africa comes under cyberattack

Kathy Gibson reports – South Africa has seen a big increase in cybersecurity threats. This is the word from Emmanuel Tzingakis, tech leader: sub-Saharan Africa at Trend Micro, who points out that the threat actors have changed, they are now a multi-billion...

IT spend in EMEA to grow 3,7% in 2023

IT spending in EMEA is forecast to total $1,3-trillion in 2023, an increase of 3,7% from 2022, according to the latest forecast by Gartner. Among the most mature markets in Western Europe, Germany, France and UK, UK IT spending is projected to record the highest...

OTT-based conversational commerce to surpass $25bn next year

A new study by Juniper Research has found the global spend for conversational commerce over OTT channels, including WhatsApp or WeChat, will rise from $13,3-billion in 2022 to $25,1-billion in 2023. This growth of 89% will be driven by verticals such as retail and...

IBM teams up to accelerate clean energy transition

At this year’s COP27 in Egypt, IBM announced the new members of its global pro bono social impact programme, the IBM Sustainability Accelerator, which applies IBM technologies – such as hybrid cloud and artificial intelligence – and an ecosystem of...
Volatile year ahead calls for resilience, insight, courage

Volatile year ahead calls for resilience, insight, courage

Businesses will face a historically broad and deep set of risks in 2023, posing interconnected and existential threats across geographies and sectors. Launching its annual RiskMap forecast featuring the Top Risks for business, specialist risk consultancy Control Risks...