Capitec aims to smooth client support with realtime AI system

Capitec aims to smooth client support with realtime AI system

Capitec has announced Pulse, an artificial intelligence (AI) capability that changes how clients experience support through its contact centre. For the first time, clients are assisted by contact centre agents who already know what issues to address at every...

Nedbank plans blockchain for African solutions

Nedbank, through a strategic partnership with Crypto.com, will use blockchain technology and digital assets to develop advanced payment, settlement and liquidity solutions across Africa, subject to compliance with the necessary regulatory requirements. As global trade...

Multichoice to can Showmax

Mutlichoice will shut down its movie streaming service Showmax. According to communication sent to customers, the company has experienced substantial losses such that the Showmax business is no longer sustainable. MultiChoice says it will rather focus on strengthening...
Cyber risks increase as Middle East war escalates

Cyber risks increase as Middle East war escalates

The Sophos X-Ops Counter Threat Unit (CTU) has issued a cyber advisory warning of increased cybersecurity risks as the US-Israel-Iran conflict continues and escalates. Historically, periods of direct military escalation in the Middle East have correlated with...

SA organisations see a rise in malicious insider threats

Mimecast’s ninth annual State of Human Risk Report reveals that 46% of SA organisations reported an increase in malicious insider incidents over the past year – matching the 46% of local organisations reporting a rise in negligent incidents for the first time. This...

Threat actors ramp up sophistication of DDoS attacks

Sophisticated attacker collaboration, resilient botnets and compromised IoT infrastructure drove more than eight million DDoS attacks worldwide – some as large as 30 terabits per second (Tbps) – in the second half of 2025. According to NetScout Systems’ 2025...