Aug 29, 2025
The South African Banking Risk Information Centre (SABRIC) has released its Annual Crime Statistics for 2024, reflecting a significant decline in financial crime losses – but also warning of the growing threat posed by artificial intelligence (AI) in fraud...
Aug 29, 2025
New research from Lenovo reveals that 96% of retail sector AI deployments in EMEA are meeting or exceeding expectations – outpacing other industries. While finance and healthcare are investing heavily, their results show mixed returns, highlighting sharp differences...
Aug 29, 2025
South African small businesses celebrate their milestones the most out of seven countries surveyed in a recent poll by Xero. South Africa topped the charts for recognising achievements with 92% reporting they currently celebrate, or plan to celebrate milestones well...
Aug 29, 2025
Fraudsters are increasingly targeting money itself – and AI is making it easier than ever for them, according to new research from Riskified. New financial platforms for cryptocurrency, remittances, and precious metals have made moving money faster and more...
Aug 29, 2025
Technologies that support digital-first service will overtake traditional channels such as phone and email as the most valuable technologies for customer service and support leaders in the next two years, says Gartner. A survey of 265 customer service & support...
Aug 29, 2025
FNB has warned the public about a fraud that involves criminals selling FNB Business Accounts to individuals who reside outside the borders of South Africa, particularly in Zimbabwe and Mozambique. The fraud sees criminals falsely presenting themselves as FNB...
