Employee engagement key to customer experience

Employee engagement has surfaced as a major concern in delivering improvements in customer experience (CX), with 86% of CX executives in a Gartner survey ranking it as having an equal or greater impact than other factors such as project management and data skills....

Content-filtering will inhibit European start-ups

Legislators in the EU have proposed the introduction of mandatory content filters for providers of online services, intended to better protect the rights of copyrights holders and to ensure they receive an equitable share of the value created by those rights. However,...

Capitec hands top banking spot to FNB

FNB has emerged as the overall winner in Columinate’s seventh annual SITEisfaction report, reclaiming its spot as the Best Digital Bank by winning both the Best Mobile Banking and Best Internet Banking categories. FNB’s rise in satisfaction levels was not...

Fujitsu’s AI system ranks fifth in TOP500

Fujitsu’s AI Bridging Cloud Infrastructure (ABCI) system has placed fifth in the world, and first in Japan, in the TOP500 international performance ranking of supercomputers. ABCI has also taken eighth place in the world in Green500, which ranks outstanding...

Luanda still the costliest city in Africa

The latest Cost of Living survey from Mercer shows that two South African cities, Cape Town and Johannesburg have gone up in their ranking from 199 to 170 and from 191 to 177 respectively. Despite dropping off the top spot on the global list, Luanda, Angola (6)...
Drones employed in KZN fuel distribution

Drones employed in KZN fuel distribution

A logistics company servicing the KwaZulu-Natal and inland fuel depot route is increasing its competitiveness with some of the newest technology in logistics. Using drones to create a niche in the complex business of fuel distribution, Crusade Logistics plans routes...