Slimmer Google backs into Alphabet

Google has undergone an unusual corporate re-organisation, with the launch of a new holding company, Alphabet, to be headed up by the existing Google top management. Larry Page, new CEO of Alphabet and outgoing CEO of Google, writes on the corporate blog: “We’ve long...

Hacker Group spyware spawns more APTs

Following the public leak of files belonging to Hacking Team – the company known for selling “legal spyware” to some governments and law enforcement agencies – a number of cyber-espionage groups have started using the tools to carry out attacks for their own malicious...

Battle lines are drawn for IoT in the home

The hype surrounding the Internet of Things (IoT) in the home is growing rapidly, according to Gartner, as the battle for the IoT gateway in the connected home gets underway. “The numerous IoT applications for the home include smart stoves, which tell you how to...

Business leaders want to see results from IT

Global business leaders expect their IT organisations to realise measurable business and competitive advantages from technology transformation. This was revealed by a new study from the Business Performance Innovation (BPI) Network, as part of its “Transform to Better...

Face-to-face contact key for CRM success

A new IDC Financial Insights study, Branch Transformation in a Digital World, highlights that bank branches can elicit more customer retention and more cross-selling than any other method as the time to talk to customers remains the best way of understanding how to...

CMOs pay lip service to customer obsession

Marketers pay lip service to putting the customer at the centre of everything they do – but, in practice, many roadblocks still stand in the way of making customer obsession a reality. In a new Forrester/ANA survey of 61 marketing leaders, 87% agree that...