Aug 20, 2024
Only 14% of customer service and support issues are fully resolved using self-service, according to a new survey by Gartner – even for issues that customers describe as “very simple”, only 36% resolve fully in self-service. While many organisations...
Aug 20, 2024
Looking to bolster its future AI strategy, chip giant AMD has acquired ZT Systems for $4,9-billion. ZT Systems is considered a leading provider of AI infrastructure for the world’s largest hyperscale computing companies. “Our acquisition of ZT Systems is...
Aug 20, 2024
The worldwide unified communications and collaboration (UC&C) market is forecast to reach $69,1-billion in revenue in 2024, an increase of 7,5% compared to 2023, according to a new report from International Data Corporation (IDC). During the 2023-2028 forecast...
Aug 20, 2024
Duxbury Networking has launched the DuxNet brand identity for its in-house product range. The DuxNet range covers a suite of networking solutions that includes battery cameras, switches, service gateways, and access points. All the products in the DuxNet range are...
Aug 20, 2024
The Companies Amendment Act – which is a direct result of the Zondo Commission of Enquiry into State Capture’s finding that directors of captured state-owned entities (SOEs) had not been properly held accountable – extends the time bar to hold...
Aug 20, 2024
The parent company of Google and YouTube – Alphabet – has seen its lifetime revenues hit an astounding $2,082-trillion, according to Stocklytics.com. “Alphabet initially relied heavily on search engine advertising for its revenue,” says...
