Jul 24, 2014
Trends such as mobility, BYOD and cloud have completely revolutionised the way we do business, by giving users access to the information they need anytime and from anywhere. Unfortunately, as much as businesses have gained from these trends, so have they been put at...
Jul 23, 2014
Sales and distribution of a wide range of lingerie and swimwear imported from France, Germany, Austria, Italy, England and the USA is being managed through a Sage CRM software solution implemented by business software specialist Lorge for five Barclay & Clegg...
Jul 15, 2014
Is customer service your number one business driver? Then you deserve to be recognised by your customers and competitors for your customer service excellence. Get nominated into the 2015 South African Service Awards – the only customer-driven national service awards...
Jun 9, 2014
South African owned integrated solutions specialist and Noble Systems preferred local partner, Intuate Group, believes that one of the company’s recently launched offerings, Noble Web Interfacing Service (Noble WISE), can add flexibility to multichannel customer...
May 21, 2014
According to new Oracle studies, B2B and B2C commerce professionals find integrated, omni-channel customer experiences increasingly valuable to their organisations, and are continuing to invest in technologies and digital content strategies to facilitate them. The...
Feb 28, 2014
Teradata has announced that Customer Interaction Manager 7, the latest version of its industry-leading campaign management solution for data-driven marketing is available via the cloud globally. “Teradata Customer Interaction Manager has established itself as one of...