Jun 9, 2014
South African owned integrated solutions specialist and Noble Systems preferred local partner, Intuate Group, believes that one of the company’s recently launched offerings, Noble Web Interfacing Service (Noble WISE), can add flexibility to multichannel customer...
May 21, 2014
According to new Oracle studies, B2B and B2C commerce professionals find integrated, omni-channel customer experiences increasingly valuable to their organisations, and are continuing to invest in technologies and digital content strategies to facilitate them. The...
Feb 28, 2014
Teradata has announced that Customer Interaction Manager 7, the latest version of its industry-leading campaign management solution for data-driven marketing is available via the cloud globally. “Teradata Customer Interaction Manager has established itself as one of...
Feb 17, 2014
Customer service is a simple concept yet so many companies are alone, it’s all about getting individuals to love your brand. This is according to Smoke Customer Care Solutions (CCS) managing director Andrew Cook. He believes at the heart of customer service lies two...
Jan 15, 2014
Master Data Management, Trillium Software’s partner in South Africa, has recently announced Trillium’s support and seamless integration with Microsoft Dynamics Content Resource Management (CRM) 2013. The support and integration with Microsoft Dynamics CRM enables...
Dec 11, 2013
Master Data Management, Trillium Software’s partner in South Africa, has recently announced Trillium’s support and seamless integration with Microsoft Dynamics Content Resource Management (CRM) 2013. The support and integration with Microsoft Dynamics CRM enables...
