Jul 24, 2013
Genesys, a leading provider of customer service and contact centre solutions, has announced the launch of Genesys Proactive Engagement, a powerful new offering that increases Web sales and first contact resolution for customer service. With Genesys Proactive...
Jul 17, 2013
ClickSoftware Technologies, the leading provider of automated mobile workforce management and optimisation solutions for the service industry, today announced that Tracker Connect, South Africa’s leading vehicle tracking and recovery company with over 800 000...
Jul 9, 2013
Cash Crusaders, a major retailer of new and quality second-hand goods operating via 154 outlets countrywide, has chosen the WyseTalk social business software (SBS) platform for enterprise-wide knowledge sharing and collaboration. CEO Sean Stegmann says the franchise...
Jun 18, 2013
Mitel, a leading provider of cloud and premises based unified communications (UC) software solutions, has announced two new product offerings: MiVoice for Lync and MiCollab 5.0 (formerly Mitel Application Suite or MAS). Building on its open Freedom Architecture, Mitel...
Jun 18, 2013
Mitel, a leading provider of cloud and premises based unified communications software solutions, has introduced a new product naming architecture based on the straight forward language customers use to identify and discuss solutions. The new architecture takes a...
Jun 3, 2013
Wesgro, the official destination marketing, investment and trade promotion agency for the Western Cape has invested in Sage CRM with e-marketing, the preferred vendor is AWCape, an official supplier of Sage CRM solutions. This investment follows the successful...
