Sep 4, 2020
Salesforce has launched the next generation of Salesforce Field Service, equipping teams across industries with AI-powered tools to deliver trusted, mission-critical field service. By Mark Cattini, senior vice-president: field service management at Salesforce...
Aug 21, 2020
As the Covid-19 lockdown continues, consumers are forced to navigate an evolving reality and the range of emotions that it creates. By Heather Tluczek, MD of InSites Consulting South Africa Brands need to remain agile in their response to these new and constantly...
Jul 9, 2020
While companies, governments and organisations are slowly returning to their offices, the Covid-19 pandemic has changed the future of work forever. In fact, nearly 70% of people believe the pandemic will permanently change the nature of work and more than 50% say that...
Apr 19, 2020
Staying in touch with what customers and employees are saying about their experiences with brands has never been more important than now. Customer experience management software company, inQuba, is tracking customer Covid-19 feedback across the world. Using advanced...
Feb 12, 2020
Suppliers and contractors in the construction industry may be under the impression that their sales teams are bringing in sufficient revenue, but the truth is their sales strategy is probably costing the business a lot more than they think. This is according to...
Jan 6, 2020
Global security group dormakaba has created a virtual headquarters set in the Italian Alps. The Virtual Design Centre lets customers, employees, and other stakeholders immerse themselves in the company’s products in a new and innovative way. Through virtual...
