Lighting up the digital divide

Imagine beaming light from a fibre-connected suburban home to a 3D-printed wireless communication system to a school in an informal settlement across the road, providing learners with instant high-speed, reliable internet access. This is how the new Optical...

Avoid cyber-cons, budget disasters on Black Friday

The retail frenzy that is Black Friday is here. Last year, bargain hunters favoured online shopping – a trend noticed globally and not just in South Africa. Budget Insurance urges consumers to exercise caution in managing their money smartly and in protecting...

Fortinet is official cybersecurity partner of the European Tour

Fortinet has announced a multi-year partnership with the European Tour. As an Official Tour Partner and Official Cybersecurity Partner, Fortinet will provide its expertise and security solutions to support the Tour’s digital innovation journey. The European Tour...

Watch out for those CAPTCHAs …

Clicking “I’m not a robot” on an online form may seem harmless enough, but evidence is emerging that cyber criminals are turning their attention to CAPTCHA tests as a new way to redirect users to pages with malicious intent. Anna Collard, senior...

New phishing risks as demand grows for fake vaccine passports

Nearly two years into the battle against Covid-19 over 3-billion people around the globe and over 15-million in South Africa are now fully vaccinated. “As governments continue their efforts to stop the spread of Covid-19 and encourage vaccination, the scene has...

Contact centre maths: just add savings

When it comes to the contact centre, there are several cost touchpoints that are important. The first is the realisation that the contact centre itself is a powerful tool when it comes to differentiation, customer experiences and customer retention. As McKinsey points...