Framing IT services to meet stakeholder needs

Customers rightly expect to be digitally connected with organisations at all times. By Michelle Slabbert, IT service management at Standard Bank Group Advances in technology have enabled businesses to provide services to people at their convenience and not based on...

Rubrik for Microsoft 365 delivers recoveries at scale

Microsoft 365 is one of the most widely used solutions for email, collaboration and document storage in large enterprises. At the same time, Microsoft doesn’t provide its own backup and restore offering, but instead encourages third-party vendors to provide...

Clients protected from malware in infected marketplace app

Kaspersky experts have found malicious code in version 3.17.18 for the official client of the APKPure app store. To date, products belonging to 9,380 Kaspersky users have detected and blocked the threat. According to the researchers, the code was found in the...

Working from home? You can get money back from SARS

Here’s some good news if you’ve been working from home for the past year. You can claim a tax deduction if you worked from home for more than half of your total working hours or for more than six months during the tax year that started in March 2020....

Cloud doesn’t mean you can abdicate responsibility for security

Moving into the cloud has many benefits if done correctly, from increased agility and flexibility to scalability and moving to an opex rather than capex model. By Hemant Harie, MD of Gabsten Technologies However, one thing businesses need to always take into account...

Avaya expands OneCloud CCaaS into SA

Avaya has expanded the availability of its Avaya OneCloud CCaaS contact centre solution into forty countries1, including South Africa. With this expanded availability, Avaya is providing local organisations with digital capabilities that better connect customers and...