Technologies that should be part of your future CCM strategy

Customer expectations are evolving faster today than ever before. By Brent Haumann, MD of Striata That’s hardly surprising. In an always-on world where people have devices with them all the time, they’re exposed to great digital experiences on a daily...

Gestalt calls for B-BBEE mindset shift

Very few businesses are forced by legislation to participate in broad-based black economic empowerment (B-BBEE). It is a voluntary process and for most small business owners, the decision about whether or not to do it is primarily a financial one. The reality is...

Regtech takes centre stage in digital transformation

Regulatory technology or regtech is starting to play a crucial role in ensuring digital transformation projects are not only successful, but fully compliant too. Andrea Tucker, head of research & development and strategic projects at e4, notes that while regtech,...

The future of retail is digital

E-commerce has gone from strength to strength in South Africa over the past year off the back of the Covid-19 global pandemic and rapidly accelerated digitisation. In fact, findings from World Wide Worx’ Online Retail in South Africa 2021, found online retail in...

Paymenow joins forces with Shoprite

Home-grown start up Paymenow is now offering its 50,000+ users the ability to buy food from Shoprite directly in the Paymenow app. The company has expanded its offerings, just more than a year since it launched as a customised solution to offer South Africans...

The 5 V’s of big data

Paying attention to the five Vs (volume; velocity; variety; veracity; and value) of data is critical if a company is to derive strategic value from its big data. With these informing the decision-making process, an organisation can transform into a data-led...