Things you should insist your chatbot can do

Businesses of all sizes are increasingly using chatbots to address customer queries. That makes sense, says Clevva co-CEO Ryan Falkenberg, adding: “Used effectively, chatbots can be a valuable addition to any customer service offering. All too often, however,...

Sequel Support automates Power BI

Sequel Support is offering small and medium-sized enterprises a way to make the most of their data by leveraging Microsoft Power BI to deliver commercial insight capable of driving business efficiencies and thus increasing profits. Michael Zellhorn, MD of Sequel...

Capitec’s bank app available on Huawei AppGallery

The Capitec Bank app is now available on Huawei’s app store, Huawei AppGallery. The announcement comes a few weeks after the company revealed Entersekt’s software optimisation onto the Huawei Mobile Services (HMS) ecosystem, which brought digital banking...

Sophos advances endpoint detection and response

Sophos has unveiled an updated version of its Endpoint Detection and Response (EDR), the first solution designed for both security analysts and IT administrators, available now in Sophos Intercept X Advanced and Intercept X Advanced for Server with EDR. Sophos also...

Shelter your business during the economic downturn

It has been more than a week since a large majority of businesses have been allowed to operate again as the country reached level three of the national lockdown. By Arnoux Maré, MD of Innovative Staffing Solutions While it may still be too early to expect businesses...