Mar 9, 2020
Vox has introduced an Internet of Things (IoT) solution that helps better protect areas such as residential, commercial and industrial estates, by providing notifications when boundary fences have been cut or tampered with. “The Vox Fence Tamper solution acts as...
Mar 9, 2020
Even though the speech analytics market is expected to see a compound annual growth rate of more than 18% through 2022, confusion still remains around its benefits and use cases – especially for South African organisations operating contact centres. By Gerrit de...
Mar 9, 2020
The days of trying to convince the C-suite of the imperative of a comprehensive digitalisation roadmap are well and truly over. By Kate Mollett, regional manager for Africa at Veeam There doesn’t appear to be a CEO in the world who doesn’t appreciate the...
Mar 6, 2020
Ericsson has announced that its unique dynamic spectrum sharing solution is commercially available, allowing communications service providers to quickly and cost-effectively launch 5G on a nationwide scale. Ericsson Spectrum Sharing allows both 4G and 5G to be...
Mar 6, 2020
Hyper-automation is considered to be one of the most important trends in the ICT sector today. Rousseau Kluever, managing client partner at Decision Inc. Companies looking to increase the momentum of their digital transformation journeys must embrace this if they are...
Mar 6, 2020
What’s the point of quality assurance (QA) and testing? Isn’t it just another block in the road to product delivery? Doesn’t it just add more hours between innovation and delivery? The answer is yes. If it’s done with the right intent, testing...