Jun 11, 2020
Conversations, a new contact centre solution enabling businesses to integrate the world’s most popular communication channels, has been launched by Infobip. Conversations is the scalable digital cloud contact centre solution that enables businesses to deliver...
Jun 11, 2020
Dell Technologies is embracing innovation that helps businesses run powerful artificial intelligence (AI) workloads in VMware environments. Designed to make AI easier to deploy and consume, new Dell EMC Ready Solutions based on VMware Cloud Foundation help companies...
Jun 11, 2020
Want your chatbot design to deliver genuine customer engagement? Build it properly, writes Matt Grobler, pre-sales engineer at Inovo. Chatbots don’t work. Well, not unless they’ve been integrated intelligently and strategically to create a seamless...
Jun 11, 2020
Starting a new job in an employee’s career is usually an exciting event with the additional prospect of increasing their earning potential in most cases. With the evolution of payroll systems over the years, it is natural to accept that there should not be any...
Jun 11, 2020
South Africans are under increasing financial pressure due to the nationwide lockdown and cyber criminals are no exception. With lockdown restrictions slowly being lifted, insurer Dialdirect encourages continued vigilance when it comes to cyber security. “One...
Jun 11, 2020
While the industry is dominated by digital transformation initiatives, considering a cloud-first strategy is only one of two current imperatives. This is according to Routed MD Andrew Cruise, who adds: “Disaster Recovery (DR) planning needs to be a significant...
