Jun 20, 2019
When we think of industries obsessed with customer experience, we often think about travel, retail or even retail banking. By Roger Woodend, director: media and technology at BT Industries that rely on positive reviews or face competitive landscapes. But, in reality,...
Jun 19, 2019
The nature of work is changing. In a mobile-first, cloud-first world, it’s no longer good enough to provide a one-size-fits-all IT solution to every worker. Kathy Gibson spoke to Gareth Davies, HP Inc and HPE Brand Executive at Pinnacle, to find out how IT can ensure...
Jun 18, 2019
The overall risk readiness for the Top 10 risks identified in Aon’s 2019 Global Risk Management survey has dropped from 53% in 2017 to 51% in 2019. Failure to innovate and meet customer needs is one of the top 10risks, at number nine, with participants in the...
Jun 18, 2019
BT has announced the opening of a new Cyber Security Operations Centre (Cyber SOC) in Paris, as well as announcing upgraded facilities, new customer solutions and recruitment at its existing SOCs in Madrid and Frankfurt. BT’s global network of Security Operations...
Jun 18, 2019
As companies move towards Industry 4.0, artificial intelligence (AI) has become a key differentiator in digital transformation strategies. By Stuart Michie, ABB Ability Southern Africa digital leader Businesses are using AI to help make sense of this new data-laden...
Jun 18, 2019
Even though it is generating a lot of interest, the Internet of Things (IoT) simply describes the rapid consolidation of information for decision-making through business process and automation, using the cloud as a platform. But how does the typical South African...
