Amazon beats Google in the e-retail search

When thinking ‘search’, you’d be forgiven for assuming that Google leads the pack. A global study has shown that consumers begin their retail related searches on Amazon first (46%) followed by Google searches (34%). By Michael King: head of Reprise...

Why a solid CX still challenges companies

I hear many people say things like, “We are customer-centric and want to improve the customer experience,” but that intent often doesn’t materialise in any meaningful customer-facing changes. By Calton Nhando, digital consultant at IndigoCube There...

Use existing infrastructure to benefit from 4IR

If South Africa is to reap the economic benefits of the fourth industrial revolution, it needs to look at existing infrastructure within the country’s state-owned enterprises (SOEs) and municipalities (metros) as a foundation for innovation and creating...

Kaspersky passes independent SOC 2 audit

Kaspersky has successfully completed the Service Organisation Control for Service Organisations (SOC 2) Type 1 audit. The final report, issued by one of the Big Four accounting firms, confirms that the development and release of Kaspersky’s threat detection...