Young and retrenched: how to bounce back

Retrenchment has become a reality for many young South Africans. Major industries such as construction, mining and banking have had to cut huge numbers of jobs, leaving many out of work. In tough economic times, the youth have the benefit of being tech smart and...

Data analysis is about finding the right tools for the job

Data analysis helps organisations make sense of complex data sets, providing insights that are not necessarily visible to the human eye. The availability of higher computational, storage and networking capabilities, means that the amount of data being transferred are...

Embrace omnichannel for customer-centricity

Omnichannel customer engagement revolves around so much more than just a technology-driven approach. A cross-channel strategy needs to be an integral human one if organisations are to remain competitive in an increasingly connected environment. By Mo Areff, business...

What makes software enterprise-ready?

Enterprises require solutions that meet their unique requirements. Irrespective of whether it is enterprise application software (EAS) or software-as-a-service (SaaS). According to Ian McAlister, GM of CRS Technologies, an enterprise-focused approach is fundamental to...

200% ROI with serverless printing as a service

South African IT distributor Blue Label Technology Distribution (BLTD) is showing organisations up to 200% return on investment in print infrastructure management. Its serverless printing software as a service enables mobile printing, secure release printing, printer...

Poor customer service is killing your brand

South African businesses are faced with an exceedingly difficult task. They have to find ways to survive in the face of ongoing political uncertainty, fast eroding business and investor confidence, and declining consumer spend. By Wynand Smit, CEO of Inovo From large...