Move over CX: today, it’s all about EX

At the beginning of the year 2019, Forbes magazine proclaimed 2018 as ‘The Year of the Employee’, with concepts such as employee experience and employee value proposition starting to supersede conversations around customer experience and...

Achieving scale through the next wave in software development

For over two years now, DevConf has provided attendees with a myriad of insights and practices to assist software developers in tackling the challenges of the future. The success and attendance of these events has inspired Synthesis Software Technologies to attend the...

2018 the ‘year of the next-gen cyberattack’

According to a global security report released in January this year, a new breed of cyberattacks, seemingly fuelled by geopolitical tension between western democracies and countries including China, Russia and North Korea, is emerging – this against a background...

Huawei adds new photography features

Huawei Consumer Business Group (BG) has unveiled the Huawei P30 and Huawei P30 Pro. The new devices feature the innovative Huawei SuperSpectrum Sensor, an optical SuperZoom Lens, a new Huawei Time of Flight (ToF) Camera, and enhanced optical and AI image stabilization...

Rentokil Initial achieves cost savings with Saicom

The implementation of a host of services from local supplier Saicom has provided significant performance improvements and cost savings to business services specialist Rentokil Initial in its sub-Saharan region. According to Tashwill Carelse, Rentokil Initial’s...

Kenyan life insurer goes paperless with SilverBridge

Liberty Life Assurance Kenya has contracted SilverBridge to develop a paperless application form that integrates with its existing policy administrative system. This streamlines not only the application process, but also enables the effective updating of customer...