What it means to be a third-party agent for SARS

Few employers or employees truly understand what it means when you are nominated by The South African Revenue Service (SARS) as a third-party agent, which often results in a matter that could be resolved speedily lingering unnecessarily and impacting both parties. In...

Nokia IMPACT IoT platform enables IoT services

Nokia has announced updates to its Intelligent Management Platform for All Connected Things (Impact), making it easier for customers to deploy new services and business models for key IoT vertical applications, including smart parking, smart lighting and...

Africa data forum taps into data science

As demand across organisations grows for predictive analytics to help improve decision making, it is becoming increasingly apparent there is a shortage of these competencies today. Africa Data Forum is hosting a three-day event from 22-24 February, aimed at providing...

Riverbed delivers “One-click” cloud networking

Riverbed Technology, the application performance company, today announced that Riverbed(r) SteelConnect, an app-defined SD-WAN solution that simplifies networking for the cloud-centric enterprise, now offers instant and easy provisioning of SD-WAN connectivity into...

New Telkom app lets user manage home, mobile accounts

The new Telkom app aims to improve customer service by giving customers the ability to manage both home and mobile accounts from an easy-to-use app on your smartphone or tablet. This app replaces two existing apps: Telkom (for home accounts) and Telkom Mobile (for...

Automating your ITIL processes

Information Technology Infrastructure Library (ITIL) best practices for IT Service Management (ITSM) have become the accepted basis of improved service delivery, serving as a framework for the closer alignment of IT with business. Having the proper processes in place...