Mimecast launches Human Risk Command Centre

Mimecast has launched a Human Risk Command Centre as an addition to its Human Risk Management (HRM) platform, equipping organisations with visibility into human risk so they can identify and mitigate threats more effectively and efficiently. The Human Risk Command...

Commvault debuts next evolution of Cleanroom Recovery

Commvault has announced highly differentiated capabilities with its Cleanroom Recovery offering that usher in a new era in end-to-end recovery following cyberattacks. Studies show that it takes enterprises 24 days, on average, to recover after a cyber incident.[1]...

AI’s language switch, mid-conversation

Two South African technology company, Saigen and Callbi, are to enable a seamless switch between languages mid-conversation across South Africa’s most commonly spoken languages, including isiZulu, Sesotho, Setswana, Afrikaans and English. For South African businesses...

Check Point and Illumio accelerate Zero Trust adoption

Check Point Software Technologies and breach containment company Illumio have announced a strategic partnership to help organisations strengthen security and advance their Zero Trust posture. The integration between the Check Point Infinity and Illumio Platforms...

Jobs Boost shows success of outcomes-based model

The latest quarterly report on the Jobs Boost Outcomes Fund shows the effectiveness of outcomes-based financing approaches. By the end of March, 5 442 excluded young people had been enrolled into programmes and more than 3 070 had been placed into quality jobs across...
The end of traditional CX – and the rise of consumer dictatorship

The end of traditional CX – and the rise of consumer dictatorship

For years, companies have invested heavily in traditional customer experience (CX), believing that seamless interactions, intuitive digital journeys, and personalised service would lead to loyalty. By Dheeraj Gowrie, executive: assurance at Frogfoot Networks...