One of the greatest challenges facing businesses of all types and sizes today is the need to maximise engagement with customers and grow revenues while lowering the costs associated with delivering an outstanding customer experience, across each of the businesses communication channels. This is where the use of customer analytics come in to enhance engagement and loyalty.
Ruckus Wireless has announced the introduction of its new SmartZone software platform, a carrier-grade solution developed for and deployed by service providers around the globe, now extended to demanding enterprise customers. This future-ready solution powering Ruckus Smart WiFi products and technologies addresses the growing challenges that enterprises and service providers face in delivering high-performance, reliable WiFi, while also providing them with a clear path to meet constantly increasing network infrastructure performance and service requirements.