Tech innovation essential to meeting customer needs

Like every industry, the short-term insurance industry has undergone significant tech transformation over the past decade. This change is largely driven by technological advancements, which have redefined and enhanced customer experiences, streamlined operations, and...

Demand for digital infrastructure for data centres is rising

New technological trends such as AI-generated content, quantum computing, and 5G expansion are driving an insatiable demand for new data centres worldwide. In South Africa, this demand is particularly pronounced as the country positions itself as a critical hub for...

Navigating SA’s financial regulations

Stringent regulatory compliance is a key driver of financial inclusion and competitive advantage. By upholding strict standards, brokerages build trust, attract clients, and stand out in a crowded market, writes Dany Mawas, CEO of Finalto South Africa. In an era where...

Retool the workforce for 4IR

We’re almost a decade into the Fourth Industrial Revolution (4IR). This phase of digitisation is characterised by rapid technological advancements and disruptive trends such as increased data and connectivity, advanced analytics, human-machine interaction, and...
AI integral to future of software development jobs

AI integral to future of software development jobs

Employers must innovate on developer employee experience to retain talent, writes Insaaf Daniels, human capital director at redPanda Software. One can barely read anything relating to technology in 2024 that does not refer to artificial intelligence (AI). This is not...

Reliable delivery key to good customer experience

Providing a reliable and trustworthy delivery solution is the key to ensuring an exceptional customer experience. When customers can count on timely and accurate deliveries, their confidence in your business grows, leading to increased satisfaction and long-term...