FrontRange launches HEAT Cloud 2012.3

FrontRange, a leading provider of hybrid IT service management (ITSM) solutions, has announced the latest release of its cloud-based ITSM platform, HEAT Cloud 2012.3 which features significant enhancements in three primary areas: social IT; global and local support;...

Turn any TV into a Smart TV with Nology

Users can now turn any old or new television into an advanced Smart TV with the Cideko Smart TV Box from Nology. This Android-based product enables users to access digital content via the Internet, enjoy online shopping, download movies, music and interact on social...

UC key to improving service delivery

The central role of government is service delivery to its customers – namely the citizens of South Africa – and two of the primary directives of government are education and healthcare. However, delivering these services presents a number of challenges,...

Functionality a key contact centre driver

Technology upgrades and migration to IP/SIP are key drivers for the contact centre systems market in Europe, Middle East and Africa (EMEA). Revenue growth in the analytics segment is robust, followed by the quality monitoring (QM) segment. Despite the presence of...

Snapdisk introduces new backup service

With the holiday season upon user, there is no excuse not to implement a backup plan for all photos, videos, and other important digital documents. While keeping data on a USB storage drive is handy, it is not the most secure way to store it. Physical backup devices...

DCC delivers new WD hard drives

 Distributor Drive Control Corporation (DCC) is now delivering the latest version of Western Digital’s My Passport Edge portable hard drives for PC and Mac. The 500Gb My Passport Edge features a USB 3.0 interface for fast read/write speeds, a sleek and ultra-slim...